PDM Machinery Quality Policy

1. Customer Satisfaction:

  • Understanding Customer Needs: Regularly gathering feedback to accurately understand and meet the needs and expectations of our customers.
  • On-Time Delivery: Delivering our products to customers complete and on time as promised.
  • Problem Resolution: Quickly and effectively addressing and resolving customer complaints and suggestions.

2. Product Quality:

  • High Standards: Adhering to national and international quality standards in our production processes.
  • Continuous Improvement: Continuously improving the quality of our products by keeping up with technological innovations and developments in the industry.
  • Raw Material and Supplier Quality: Regularly inspecting and improving the quality of the raw materials and suppliers we use.

3. Employee Involvement and Training:

  • Training and Development: Regularly organizing training programs to enhance the knowledge, skills, and competencies of our employees.
  • Occupational Health and Safety: Ensuring that our employees work in a safe and healthy environment.
  • Teamwork: Promoting cooperation and team spirit among our employees.

4. Process Management:

  • Process Control: Regularly monitoring, controlling, and optimizing our production processes.
  • Efficiency: Increasing production efficiency and using resources effectively.
  • Documentation: Regularly updating and making accessible the documentation of all processes and operations.

  • 5. Environmental Sensitivity:

    • Environmental Protection: Implementing sustainable practices to minimize environmental impacts in our production activities.
    • Waste Management: Ensuring the proper and effective management of waste.
    • Energy Efficiency: Using energy resources efficiently to contribute to environmental sustainability.

6. Legal and Ethical Compliance:

  • Legal Requirements: Complying with all applicable legal regulations and standards in our activities.
  • Ethical Values: Conducting our operations with adherence to business ethics and honesty principles.
  • Transparency: Ensuring transparency and accountability in all business processes and relationships.

  • 7. Customer Relations:

    • Long-Term Relationships: Establishing long-term and trust-based relationships with our customers.
    • Proactive Approach: Taking a proactive and solution-oriented approach to customer demands.
    • Added Value: Providing innovative solutions that add value to our customers.

    8. Continuous Improvement:

    • Performance Measurement: Regularly measuring and evaluating the performance of our business processes.
    • Feedback: Assessing feedback from employees and customers to identify areas for improvement.
    • Innovation: Encouraging a culture of continuous improvement and supporting innovative ideas.